Class Codes 8391A, 8391B, & 8748 (Auto Dealerships)

When conducting an audit of an auto dealership, the class codes 8391A, 8391B, and 8748 will typically be used. The following is an explanation of how these codes should be applied.

1. Class code 8391A applies to service technicians, porters, and drivers. Any employee of the dealership who is engaged in repairs, maintenance, service, detailing, or cleaning of automobiles or trucks should be assigned to this class code. Any employee engaged in driving or transporting automobiles or trucks should also be assigned to this code. Parts drivers should also be assigned to this code.

2. Class code 8391B applies to service writers, estimators, parts managers, parts counter-persons, and sometimes service managers. Service writers and estimators, employees who are engaged in inspecting and estimating prior to repairs being made to vehicles, should be assigned to this code. If the insured has a separate parts department, the parts managers and parts counter-persons should be assigned to this code. (As mentioned above, parts drivers will not be assigned to this code.) In addition, service managers, if they are not directly engaged in performing service, repairs, and maintenance on vehicles, should be assigned to this class code. (If a service manager is directly engaged in service and repairs, they should be placed in code 8391A.)

3. Class code 8748 applies to automobile or truck salespeople. These employees are engaged in selling automobiles. They will show vehicles to customers, take customers on test-drives, etc. These employees will work out on the showroom or sales floor.

Employees in the finance department can be placed in code 8810 as long as they are working in an office area, and are not going out onto the showroom floor. They can meet with customers in the office.

Receptionists working within an office area of a dealership can be placed in code 8810. If a receptionist is working in the showroom area, they can be placed in code 8810 if they are working from some kind of enclosed or semi-enclosed space. For instance, if they are working at a desk, with a wall directly behind them, they can be placed in code 8810. However, if they are working at a desk in the middle of the showroom, they should be assigned to a different code. (It can be difficult to determine the correct class code for receptionists in an auto dealership; if you are ever unsure of which class code to use, ask Doni.)